Please use the contact form on this page or email us directly to

A post card from Customer service Team will endeavour to reply to your emails by end of the next working day, Monday - Friday 9am-4pm.

If your query is urgent please call us on 0116 2621121 (Mon-Fri 10.00-3.30) 

If you have a question you can also check our FAQs page as the answer might be on there. 



If you'd like to return or exchange an item please don't email us in advance, simply pop it in the post to us here with your order slip or number & request either a return, or let us know what you'd like in exchange.

Unfortunately as a small business we are unable to send automated confirmation when returns land with us BUT we will be in touch as soon as we process the exchange (usually within 5 working days) or refund (within 14 days).



We are a very small team! To help your email get read and not missed please clearly write what your email is about in the subject line. 

Press enquiries: If you would like to contact us regarding any press, please email with 'Press enquiry' in the subject line.

Charity enquiries: If you're a charity wishing to partner up with us, please email